Shipping policy
We charge a standard rate of $6.50 for shipping and handling via parcel post for all orders that total less than $50. All purchases that exceed $50 will be shipped for free. Expect a schedule of 5 to 9 business days.
We do not ship certain liquids or powdered products. We only ship to the continental U.S. with the exception of California.
We reserve the right to refuse an order. We also reserve the right to charge additional fees for oversized or overweight packages.
In the case that an extra charge will occur, one of our customer service representatives will contact you before proceeding with your order.
Backorders
Sometimes, our manufacturers are out of stock on an item. In this case, we will do our best to notify you of the expected delay. If an item is not out of stock, we are most often able to get your product within 3 to 4 business days when we do not already have the product in inventory. If the item will take longer than that to come in, we will notify you.
Refrigerated items are kept in the refrigerator until they are ready to be shipped. After the items are in transit, they are susceptible to shipping temperatures. We only ship liquids and certain protein powders at our own discretion.